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GumTree

peggissue
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Posts: 16
Reply with quote  #1 
Hi, 

My Collagen Serum and Hair Serum, both have a strong scent. It smells like condensed urine. My Mum calls the Hair Serum, her "Camel Pee Potion."

Even after it has dried, our freshly washed heads smell like pee.

What is it in there that has such a strong scent?


Kathryn

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Reply with quote  #2 

Hello,

That smell is mostly from the Boswellia Serrata, however, the Centella Asiatica doesn't have the greatest smell either. These ingredients are both helpful for collagen health, so we haven't removed them from the formula. You could try adding a few drops of scent if you are not allergic to fragrance or essential oils.

Thanks,

Kathryn

hannah

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Reply with quote  #3 
The way I look at the smell and color of our products is like when I have to swallow a nasty tasting medicine. You can hide the smell (or the taste in my case) the best you can but it is important to remember that we choose our actives not based on smell or color but on their documented activity as described in scientific journals.

It does not help to choose "not nice" names. If you were familiar with Boswellia serrata you would say that the products smell like Boswellia (or Centella) but these are uncommon extracts. In fact, Boswellia is also called Indian Frankincense.

We choose our extracts based on concentration of the active chemical. In a way, we have resigned ourselves to not-very-attractive  smells and colors, in exchange for products that benefit the skin in a way that others don't.
GumTree

peggissue
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Reply with quote  #4 
Hello, I thought I would update this topic now that some time has passed. Six months in, the smell was no longer bothersome. Now, a year on, the smell is nothing to me. It is a non-issue. 

The smell was one I hadn't encountered before. Well, it is not strange anymore, and I have no concerns about it at all.


hannah

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Reply with quote  #5 
Thanks so much for writing. Yesterday I had to swallow a nasty tasting medicine. After reading what you wrote, I feel grateful to the medicine and less inclined to complain!!!!
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